About Us

About Us

WHO WE ARE


ACWholesalers is a leader in the online Home Comfort Heating and Air Conditioning space. We specialize in offering our customers high quality heating, ventilation and air conditioning products, including ductless air conditioners and room air conditioners, as well as ACWholesalers tools, indoor air quality products, and tankless water heaters.


We feature a secure and friendly online shopping experience, providing free shipping on orders over $199, and have over 32,000 products in our catalog. Our professional team works with our vendors to keep up-to-date with our customers' needs and current ACWholesalers trends.



Facts


  • 140,000+
    orders shipped
  • 32,000+
    high-quality products
  • Brand
    factory-authorized E-tailer


OUR MISSION


To revolutionize the way Americans purchase their home comfort products.



Our ACWholesalers Advisors


All of our ACWholesalers advisors are genuine, talented people. Everyone who works at ACWholesalers is committed to our customers and our mission. You'll often see them in brand communications, marketing pieces, and online.


Join our Team!


Contact Us:


969 Veterans Pkwy C, Bolingbrook, IL 60490
Customer Care Experts are available
Phone: 1 (800) 710-7499

M - TH: 8 am - 5 pm CST
FRI: 9 am - 5 pm CST



Best Value


We offer the best value on all products purchased.
Our prices change only when the manufacturers change. We don't have "false discounts" marking up products just so we can advertise a sale. We offer a solid low price to start with on all of our products. When we do run a sale, we are bringing you true additional savings because we want to share an additional discount that we may receive from our manufacturers.


We have one of the largest selections of products available online. You can shop ACWholesalers.com by brand, color, style, different applications, and price. No matter how you shop, we have the selection to complete your project.


Since we have the selection, our website has the tools to help you find it. Organized by categories and powerful search drill-down tools to narrow by almost any means, we're constantly refining our search tool to provide the most relevant results. Even if you cannot locate your item online, we still provide a human touch-our product experts can find products based on your needs, make suggestions, or answer any questions to help you get the right item.


We stock 98% of all our products in our warehouse and partner with over 20 vendors to ship an item as fast as possible, even when on backorder. If an item has been sold out or is made-on-order, we often can ship directly from a manufacturer to you. Most of our smaller products can be shipped by expedited means, faster than just ground shipping to help you if time is a factor.


We offer trained staff that provides the help you need by phone, email, fax, or written word. We can even call a manufacturer on your behalf to solve a problem. Service does NOT stop at the order, but continues through order completion and beyond.


Secure checkout, encrypted payment information, protected privacy, screening employees, post-order fraud assessment, hacker tests, and more-we keep security a top priority at ACWholesalers.com to assure it is the safest place to shop on the web.



NEXT: Contact Us



Monday - Thursday: 8 AM - 5 PM CST
Friday: 9 AM - 5 PM CST
Email Us
customerservice@hvacstores.com
Monday - Thursday: 8 AM - 5 PM CST
Friday: 9 AM - 5 PM CST
Email Us
customerservice@hvacstores.com
Related Articles
Contact ACWholesalers Customer Service
Learn about Air Conditioners
Learn About ACWholesalers Warranty Coverage